The transfer time depends on your domain extension:

• .ng domains – 5 to 7 days
• International domains (.com, .net, .org) – up to 5 days
• Your website files – typically transferred within 1 hour

We’ll keep you updated via email at every stage of the process.

No. We ensure zero downtime during the transfer. Your domain stays active, your website stays live, and your visitors won’t notice a thing. We handle everything behind the scenes.

You need two things:

1. Your domain’s EPP/Auth code – a secure transfer key from your current registrar
2. Your domain name – unlocked and ready to transfer

If you don’t know who your registrar is, use any WHOIS lookup tool to find out.

Domain locks are a security feature to prevent unauthorized transfers. Most registrars automatically lock domains.

To unlock:

• If you’re unsure, contact your registrar’s support – they’ll guide you
• Log in to your current registrar’s dashboard
• Look for “Domain Lock” or “Transfer Lock” and disable it

ICANN rules state that certain domains cannot be unlocked if they have been registered or transferred in the past 60 days. Check your domain’s registration date. If it’s under 60 days old, you’ll need to wait before transferring.

Yes, but we recommend starting the transfer at least 2 weeks before expiry to avoid any complications. If your domain expires during transfer, you may lose it. Start early to be safe.

No. For security reasons, while your domain is being transferred, you cannot modify:

• WHOIS / RDRP registration details
• Nameservers
• Domain renewal settings

You’ll be able to make changes once the transfer is complete.

After your free 1-year extension, you can renew your domain at Truehost’s competitive rates, with no surprise charges. We’ll send you a reminder before your renewal is due.

Absolutely! Truehost supports bulk transfers for agencies, resellers, and businesses with multiple domains. Each domain gets the same free transfer + 1-year extension offer.

Truehost supports 700+ domain extensions including .com, .ng, .com.ng, .org, .net, and many more. For a complete list, visit the Truehost Domain Pricing page.

Truehost’s local Nigerian support team is available 24/7 to assist you. Real humans who speak your language. You can reach out anytime via live chat or support ticket.